Is Toys "R" Us Discontinued? What Happened?

1948–2018 Retail • United States

Fate: Toys R Us filed for bankruptcy in September 2017 and announced it would close all US stores in 2018. Most locations shut down by June 2018. The brand name was sold to new owners who later opened small stores and put Toys R Us sections inside Macy's department stores.

Toys R Us and Babies R Us store exterior
Source: Wikimedia Commons — Toys R Us and Babies R Us store

Toys R Us was a chain of large toy stores that millions of kids grew up visiting. It was founded in 1948 by Charles Lazarus in Washington D.C., where it started as a store selling children's furniture. In 1957 he opened a store that sold only toys, and the chain was born.

The stores were enormous compared to what most shops looked like at the time. Walking into a Toys R Us felt like stepping into a place where every shelf was stacked from floor to ceiling with games, action figures, bikes, and board games. A cartoon giraffe named Geoffrey became the face of the brand and was one of the most recognized mascots in American retail.

In 1978 the company went public on the New York Stock Exchange. Geoffrey the Giraffe started showing up in TV commercials and became a fixture in American pop culture. In 1996 the company launched Babies R Us, a separate store focused on products for babies and young children. The two stores often shared a building and became a familiar sight in shopping centers across the country.

That first toys-only store opened in Rockville, Maryland. Decades later, on November 17, 2001, Toys R Us opened an international flagship store in New York's Times Square at a cost of about $35 million. The 110,000-square-foot store featured themed zones, including a Barbie section with a life-size Dreamhouse, a Jurassic Park area with an animatronic T-Rex, a Lego zone, and a signature indoor Ferris wheel. It also became a gaming destination, partnering with Microsoft to be the first store in the world to launch the original Xbox console on November 15, 2001. In 2006 the store added a Dance Dance Revolution SuperNova arcade machine, and it later grew into a full arcade known as "R"Cade.

In 2005 a group of investment firms bought Toys R Us. To do it they borrowed a huge amount of money, roughly five billion dollars, and the company became responsible for paying it back. That kind of deal is called a leveraged buyout. The debt made it very hard to invest in things like better stores, more staff, or a good website.

While Toys R Us was weighed down by that debt, Amazon and Walmart started selling toys online and in their own stores at lower prices. Toys R Us kept losing customers year after year. The company filed for bankruptcy in September 2017.

Toys R Us tried to find a buyer who would keep the stores open, but no deal came together. In March 2018, the company announced it would close all US locations. Most stores were shut by June 2018. It was the end of a chain that had been the go-to toy store in America for decades.

The Toys R Us name was sold to a company called Tru Kids Brands. They opened small stores and later partnered with Macy's to put Toys R Us sections inside Macy's department stores. The original chain is gone, but the name found a smaller second life.

Timeline

  1. 1948

    • Charles Lazarus opens a children's furniture shop in Washington D.C. It is the starting point for what will become Toys R Us.
  2. 1957

    • The first dedicated Toys R Us store opens, selling only toys year-round instead of just during the holiday season.
  3. 1978

    • Toys R Us goes public on the New York Stock Exchange. Geoffrey the Giraffe becomes a well-known mascot through TV commercials.
  4. 1996

    • Babies R Us launches as a separate store focused on products for babies and toddlers. Many locations share a building with Toys R Us stores.
  5. 2005

    • Investment firms Bain Capital, KKR, and Vornado buy Toys R Us in a leveraged buyout, loading the company with roughly five billion dollars in debt.
  6. 2017

    • Toys R Us files for Chapter 11 bankruptcy protection in September after years of struggling to pay its debt while losing customers to Amazon and Walmart.
  7. 2018

    • The company announces it will close all US stores in March after failing to find a buyer. Most locations shut down by June 2018.
  8. 2019

    • Tru Kids Brands acquires the Toys R Us and Babies R Us names and begins exploring a comeback with small stores.
  9. 2021

    • Macy's announces a partnership to sell Toys R Us products online and open Toys R Us sections inside its stores.
  10. 2022

    • Toys R Us sections open inside Macy's stores across the country ahead of the holiday season.

Frequently Asked Questions

What was Toys R Us?

Toys R Us was a huge toy‑store chain that millions of kids grew up visiting. It started in 1948 when Charles Lazarus opened a children's furniture store in Washington, D.C. In 1957 he shifted to selling only toys.

Why were Toys R Us stores so memorable?

They were enormous. Shelves were stacked from floor to ceiling with toys, games, bikes, and action figures. Geoffrey the Giraffe became the mascot and one of the most recognizable characters in retail.

When did Toys R Us become a major national brand?

The company went public in 1978. Geoffrey appeared in TV commercials, and the brand became part of American pop culture. In 1996, Toys R Us launched Babies R Us, which focused on baby products.

What was Babies R Us?

It was a separate store for baby gear, clothing, and supplies. Many locations combined Toys R Us and Babies R Us under one roof.

Why did Toys R Us struggle?

In 2005, a group of investment firms bought the company using a leveraged buyout. That deal left Toys R Us with about $5 billion in debt. The debt made it hard to invest in better stores, more staff, or a strong website.

How did competition affect the company?

While Toys R Us was weighed down by debt, Amazon and Walmart sold toys online and in stores at lower prices. Customers shifted away, and sales kept falling.

When did Toys R Us file for bankruptcy?

The company filed for bankruptcy in September 2017 after years of declining sales. Toys R Us tried to find a buyer but couldn't. In March 2018, it announced that all U.S. stores would close. Most locations shut down by June 2018.

What happened to the Toys R Us name?

The brand was sold to Tru Kids Brands. They opened a few small stores and later partnered with Macy's to put Toys R Us sections inside Macy's stores.

Does Toys R Us still exist today?

Not as the giant chain it once was. The original stores are gone, but the name lives on in smaller formats and in Macy's locations.

Why do people remember Toys R Us so fondly?

For decades, it was the place kids dreamed about — aisles of toys, bright colors, and the feeling that everything fun was under one roof.

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